CUSTOMERS PRIVACY NOTICE

This Privacy Notice applies to our business customers or the contact persons of our business customers.

Who Are We?

This Privacy Notice tells you how Novo Verde (“we“, “our”, or “us“) processes the personal data of our customers.

More information about your rights and how you can exercise them is set out in the “Your Rights” section below. We also may provide you with additional information when we collect personal data, where we feel it would be helpful to provide relevant and timely information.

What Personal Data We Collect

We process the following types of personal data in connection with the work we do for you or your company to the extent and as required/allowed and under applicable (local) laws:

  • Contact & identification information: such as your name, preferred language, address, phone, email, work contact details (phone, email, and physical address).
  • Information concerning your use of IT tools (if any): computer and connection information, including statistics on how you engage with our platforms, referral URL, IP address, unique device ID and web log information. When you visit our website a separate privacy policy applies which you can check directly on our website.
  • Any other information you submit to us (including during the course of any correspondence you may have with us): such as signatures, photographs, opinions and any other information you provide.

Why We Collect, Use and Store this Personal Data

  • Why We Collect, Use and Store this Personal Data
  • • Where necessary to comply with a legal obligation (the registration with the authorities or public or private registration body when mandatory by law or disclosures to law enforcement agencies or in connection with legal claims, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).
  • Legitimar interesses e os mesmos não são anulados pelos direitos de proteção de dados.
    • Protecting our legitimate business interests and legal rights. This includes, but is not limited to, use in connection with legal claims, compliance, regulatory, auditing, investigative and other ethics and compliance reporting requirements.
    • Maintaining the security and integrity of our facilities, equipment and electronic platforms. This includes administering access rights, monitoring compliance with IT security protocols, and where permitted by local law and in accordance with relevant policies, for investigations actions.

We will retain your personal data only for as long as we need it for our legitimate interest in accordance with applicable law, to fulfil the contract or perform a service at your request or your employer’s request, or to meet a legal requirement, after which we will take steps to delete your personal data or hold it in a form that no longer identifies you. More precisely, we keep your data as long as you or your company is an active customer of ours and thereafter laws may require that we hold certain information for specific periods after we stop working together. If your contact details appear on invoices, we will keep these as long as required under the applicable national regulations.

How We Share Your Personal Data

We share some of your personal data with other affiliates of the Landbell Group when needed to offer you services in other business areas or other countries depending on your interests.

Your personal data will also be shared with companies providing services to us, such as subcontractors, auditors or advisors on a need to know basis only as well as with help desk providers and IT hosting and/or IT maintenance providers or companies monitoring or involved in maintain or developing our IT tools.

Your Rights

You have the right to access your personal data (Art. 15 GDPR); to update/correct, delete or restrict (stop any active) processing of your personal data (Art. 16- 18 GDPR); and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller (Art. 20 GDPR).
In addition, you can object to the processing of your personal data in some circumstances (where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing – Art. 21 GDPR).
Where we have asked for your consent, you may withdraw consent at any time. If you ask to withdraw your consent to processing your data, this will not affect any processing which has already taken place at that time.
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.
To exercise any of the above-mentioned rights, you can get in touch with using e-mail: qualidade@erp-recycling.org.